Industry research indicates that the processing of maintenance requests is the single biggest hassle that landlords face on a regular basis.

 

RentTheBay.com provides a more efficient process by allowing residents to make their requests online with the ResidentPortal™ Maintenance System. ResidentPortal™ makes communication between landlords and tenants both effortless and expedient.

SUBMISSIONS

Using ResidentPortal™, residents simply log-on to their property's individual web site to submit their requests.  Their landlord will automatically receive e-mails with the details and urgency of their requests.

PRIORITY RANKING

ResidentPortal™ residents to specify the level of urgency for the problem (high, medium, or low) to determine priority. Depending on the reported level, the landlord may schedule a time for addressing the request.